Frequently Asked Questions
What’s Graphic Viva for?
Graphic Viva is a growing collection of premium web graphics, containing 1000’s of graphics tools, web templates, business cards, brochures, roll ups, billboards, flyers and design resources.
I bought a template how do I get access to content?
Once you buy and submit your payment, you will receive an email with content, please check your spam folder. You can also login to the members area right away. Inside the Downloads area you will get instant access to the content that you bought. You can start downloading the content any time you want. You can login your account at: https://graphicviva.com/my-account/
How to edit the files I bought?
You need to use Adobe Photoshop to edit PSD files. Or you can use a free online PSD editor.
If the files are in EPS / Ai formats, you need to use Adobe Illustrator to edit them. You can also use an online free editor something like https://vectr.com/
If you’re not familiar editing PSD, EPS, Ai files, you can hire a designer for $5 at Fiverr.com
Can I use your resources for my clients?
Yes, you are free to use our templates for your clients. We love providing developers with beautiful and functional templates design choices for their clients!
Can I use the graphic templates on multiple projects?
Yes, you are free to use our templates on as many projects as you like. We do not place any restrictions on how many times you can download or use a template, nor do we limit the number of domains/ projects that you can use our templates to.
What creative licence do you use?
Do you have printing service?
We do not have printing service.
Do you customize the templates?
We do not provide customization service. You can hire a designer for $5 at Fiverr.com
Is there some download limit?
There is no download limit, you can download any resources as much as you want. (As long as you don’t share your login credentials)
What are account funds?
Account funds are store credits that you can purchase any items on our website. Account funds never expires. You can purchase the items with 50% discount rate.
Can I re-distribute your resources?
You cannot redistribute, resell, lease, license, sub-license or offer our resources to any third party. Membership service includes uploading our resources to another website or media-sharing tool, and offering our resources as a separate attachment from any of your work.
Which payment options are available?
Our platform currently allows payment by Paypal & FastSpring. You can pay with all major credit cards and Amazon
How can I contact you?
You can contact us by email by filling in the form on the Contact Page.Graphic Viva